Customer Service-5 National Companies That Excel

I believe providing excellent customer service is paramount in running a successful business.

Click this link to learn about five national companies that excel in customer service, in this article from RISMedia.com:

http://rismedia.com/wp/2007-08-15/brilliant-branders-5-companies-that-know-the-importance-of-the-customer-experience/

In my opinion, one of the best local companies in terms of customer service is Bonefish Grill restaurant, in Hollymead, north of Charlottesville. They make you feel like a queen or king for the day. The food, service and the entire restaurant excel. The manager personally comes to your table and really wants to know about your food and experience.

Another great local restaurant for customer service is the stand-alone Chick-Fil-A near Lowe's in Charlottesville. If the drive-thru line gets too long, the managers come outside and take orders at your car using cell phones. Once someone in our office got the wrong order, and the manager personally drove to our office to deliver the correct items!

Unfortunately I can point fingers at several restaurants in town that do not follow this same philosophy, and therefore I choose not to frequent them anymore.

I guarantee satisfaction at my real estate company, RE/MAX Excellence, to all of our clients. You reserve the right to fire us if you are unhappy with our services (I'm sure you won't, but you always have the right to).

What do you think I could personally do better for you as a realtor?

What do you think the profession of realtors, in general, could do for you, to improve customer service?

I think the most important thing the public expects from those that serve them, is communication. Email has certainly assisted us in communicating better, more thoroughly, and more often.

Please post a comment to share with me and everyone. I'd love to know which local companies you feel put the customer as number one and provide incredible service. Let's spread the word and bring more business to those who deserve it!

Karen
www.move2va.com

Quote of the Week: The Man Who Wins Is The Man Who Thinks He Can

If you think you are beaten, you are,

If you think you dare not, you don’t

If you like to win, but you think you can’t,

It is almost certain you won’t.



If you think you’ll lose, you’re lost

For out in the world we find,

Success begins with a fellow’s will –

It’s all in the state of mind.



If you think you are outclassed, you are,

You’ve got to think high to rise,

You’ve got to be sure of yourself before

You can ever win a prize.



Life’s battles don’t always go

To the stronger or faster man,

But soon or late the man who wins

Is the man who thinks he can!

- Author Unknown

Happiness is a voyage, not a destination. There is no better time to be happy than . . . NOW! Live and enjoy each moment with passion, always thinking positive thoughts because they do become your reality.

Have a wonderful week, Don't worry, be happy... and SMILE!

Karen
www.move2va.com